Are you having problems loading or playing the game?
Please try the following steps:
1. Make sure you have the latest version of Flash player installed on your computer. Download and install it from here:
|Adobe Flash Player|
2. Download and install the latest version of your web browser on your computer. Please select one of the following supported browsers*:
|Google Chrome||Internet Explorer||Mozilla Firefox||Safari|
* Please note that Pool Live Tour is currently not available in Opera browser.
3. Clear you web browser’s Cache. Open your browser, press „CTRL+SHIFT+DEL“ („APPLE+ALT+E” for iOS users) and select “Clear Cache” or “Clear Temporary Internet Files” depending on your browser.
4. You may also try deleting your Adobe Flash Player storage data.
- Open Pool Live Tour and Right-click in the game window.
- Select “Settings” in the context menu.
- Under “How much information can cdn.static.geewa.net store on your computer?” select “None” and confirm with OK.
- Close the webpage and open Pool Live Tour again.
- You will be shown new dialogue window asking for storage permission – click “Allow”. Done!