Pool Live Tour is not loading

Are you having problems loading or playing the game?

Please try the following steps:

 1. Make sure you have the latest version of Flash player installed on your computer. Download and install it from here:

Flash Player
Adobe Flash Player

 2. Download and install the latest version of your web browser on your computer. Please select one of the following supported browsers*

Google Chrome Internet Explorer Mozilla Firefox Safari

 * Please note that Pool Live Tour is currently not available in Opera browser.


3. Clear you web browser’s Cache. Open your browser, press „CTRL+SHIFT+DEL“ („APPLE+ALT+E” for iOS users) and select “Clear Cache” or “Clear Temporary Internet Files” depending on your browser.


4. You may also try deleting your Adobe Flash Player storage data.

  1. Open Pool Live Tour and Right-click in the game window.
  2. Select “Settings” in the context menu. 
  3. Under “How much information can store on your computer?” select “None” and confirm with OK.
  4.  Close the webpage and open Pool Live Tour again. 
  5. You will be shown new dialogue window asking for storage permission – click “Allow”. Done!
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